AI for the service lane at car dealerships

Halos handles the calls, the admin, the follow-ups, and gives service advisors the context they need to have better conversations with every customer.

Join our waitlist to try Halos

The service lane is where a customer decides if they will come back

But service has a lot of moving pieces, and the service advisor is the one holding it together. Barely.

The phone never stops ringing

Half of inbound service calls go to voicemail or hold. Customers don't leave a message. They call the dealer down the street, and the advisor never knows the call happened.

The advisor is doing six jobs at once

Greeting customers, chasing parts, asking techs for status, texting estimates, and switching tools. There's no room left to think about the customer in front of them.

Repair order updates are scattered

ROs are split across tools, teams, voicemails. There's no live view of what's approved, what's pending, or what was declined. Every blind spot is a revenue leak.

Every service customer you lose costs you twice

Service revenue leaks now. Sales revenue follows.

$12,000
Service spend lost per departed customer, with up to 5× more in sales revenue.
$230
Per-RO revenue gap when same-day approval slips. Once the car leaves, the work usually doesn’t come back.
88%
Consumers say the service experience influences their next vehicle purchase decision.
Halos fixes this gap

An AI system that runs the service advisor’s day

2014 Honda Civic·RO 4527·Listening 0:14

When a customer calls, Halos picks up, books or triages, and hands a structured RO update to the service advisor, before they reach their desk.

  • Prioritized RO queue
  • Inbound voice agent
  • AI coach

Join the pilot cohort

We are onboarding a small group of dealerships right now. Join the waitlist, and we’ll be in touch shortly.

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